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Iowa
Des Moines
Heartland Plastic & Reconstructive Surgery, P.C.
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28
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Heartland Plastic & Reconstructive Surgery, P.C.
10611 Hickman Rd, Des Moines IA, 50322
heartlandps.com
Call now: +1 515-254-2265
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Heartland Plastic & Reconstructive Surgery, P.C. Reviews
Sue Allen
Melissa is very informative. I love that. She is also so careful and gentle using her proceedures to get you the most results for the money. She is Super down to earth. Tell her your wants are and she will tell you what your options Front desk ladies are happy and helpful people. Thank you all
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Ry an
They treated me awesome. Happy I chose Heartland.
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Danielle Polzin
The staff is very informative and compassionate. They reinforce the idea of less is more and have great specials on services.
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lili gero
Different members of my family have been clients of Dr.Cherney, for years. You think he and his office would have a little bit more of respect for his returning clients that keep him in business, the second you walk in or call to schedule an appointment you are treated like nothing more than a burden to his receptionists. Considering that youre spending 5000$ plus on a procedure you would think they would Atleast try to treat you better..than chic fila does lol. . The receptionists do nothing but gossip for never ending hours, and act as if you do not exist and are not there. What a let down, considering they have a decent office and have been here in the area for quite some time. dr. Cherney is not the problem, like they say your first impression is the most lasting on you, and when his receptions cant schedule an appointment correctly and speak to you as if you are unable to pay. (Considering I paid a 140$ consultation I think I can pay for my procedure). Ive been to different places in Des Moines for my facial procedures and they have always treated me with open arms and are not judgmental. I recommend any place but here. Sad I have spent my well earned money here.
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Kurstin Cordero
Completely life changing. I came in with very little expectation with what I had given them to work with and I am still completely blown away with how much Dr. Cherny has changed my life. Im still even in the healing process and I thank god I stepped through those doors. Brenda is literally, like the best thing ever too! I adore that woman.
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Natalie Witschorik
The nurse and doctor were pleasant. However, be prepared to wait over an hour to be seen! Even with an appointment, I have yet to be seen anywhere near my scheduled time. The usual wait has been an hour and its unprofessional. I wont be coming back and I dont recommend them.
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Jason Vore
Fantastic patient care, wonderful staff! Thanks for all you have done for my family.
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Cassy B
The best plastics team in the Midwest. State of the art, cutting edge techniques along with an amazing and friendly staff from beginning to end! I refer everyone I know to Dr. Cherny!
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Nicole Laing
Two stars because the service itself was fine but I will not be returning. Horrible communication & treated like just another customer. A mixup on their end wasted a large chunk of money and they couldn't be bothered to correct it. The esthetician told me to wait 'at least a month' to come back in and use the rest of my product (even though I stated multiple times that I was fine doing it all in that appointment) & insisted she would have it waiting for me. I waited and made an appointment a little over a month later. She let me make the appointment, came to the waiting room that afternoon and told me that whoops, she had thrown it out. They offered nothing in return. Wasted my time and money and then had the nerve to tell me to just 'watch for another special'. I don't need a special- I need you to honor what I paid for originally or CALL me to ask me to come in before throwing out what I paid for. At the very least, call me and tell me not to come in. Very unimpressed with the lack of communication and professionalism.
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Marvalyn Sneh
I pay 9500 for Tummy Tuck and I dont like it and I still have side Peace. I talk to him about it and nothing
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Amy J
I nearly died from a suture infection because of an allergy to the stitches and Dr. C's reluctance to address it. I went back for several post-surgicalpostvisuts before he ackniacknowlthere was something wrong After months of physical healing and depression he went in to fix the horrific scarring and lopsided breast and ended up using THE SAME SUTURE. This set me into another round of scarring and Infection. Clearly Dr. C didn't listen to me as I kept telling him something was seriously wrong. My family wanted me to sue, but I felt so blessed that after several months of a dire physical state and depression I finally recovered (physically) that I just wanted to stay as far from that man as possible. Amy
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K.D. L.
I had consult w/ the most loving compassionate, & genuine woman I've had the pleasure of being able to share my true with w/l no
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Chelsea Brown
Love Heartland Plastic Surgery! All of the staff were amazing and answered all of my questions. They were all so nice and caring. Plus, they did an amazing job! Definitely recommend!
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Josh Whiteman
Reception staff is rude so did not schedule another appointment. Reception staff scheduled my appointment wrong for my procedure at last visit so I was rushed. Look into the face of your business and see how they treat your customers.
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Janessa Cartier
I've been to heartland plastic surgery in Des Moines multiple times for various treatments and procedures, and they are amazing! I have no complaints whatsoever. The staff are great. They provide a fun but professional environment with excellent services. And Dr Cherny is a master at what he does! Would definitely recommend them to anyone and everyone! I would give more than 5 stars if I could.
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DRpizza boy 2.0
I was scheduled for a tummy tuck and put down my deposit and the very next day I had a career oportunity that came up so i called to cancel. A few months past and I called back in regards to my deposit to let them know I wouldn't be doing a tummy tuck but was interested in other services to put that money towards. I was told that was fine and i could do that. Well life got busy and 18 months past so I called back to inquire about using that money towards another service and the women i spoke with on the phone said I'm out that money. I let her know I was unhappy about that and in the future when I am able to have my tummy tuck I will not go there. Her reply was simply 'that's fine' and hung up! Not the quality customer service you would expect from an establishment like that.
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Donna Small
Dr. Cherney is an outstanding physician!! For over two years I have suffered with a severely damaged finger on my right hand. I had chronic pain and limited use. I had Dr. Cherney address my problem. I can now use that hand and it is pain free! I highly recommend Dr. Cherney to anyone needing reconstructive surgery.
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Sarah McFizzle
I never even got back to see the doctor. The reception staff was incredibly rude to me. I will never be back, and I hope word-of-mouth will make sure none of my friends ever go to him. Nobody deserves to be treated the way I was treated.
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Trent BAM Brownrigg
Great place! Fun, friendly, professional staff. I wish I could give more than 5 stars!
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Cristina Ramirez
Great Doctor, wonderful staff...wouldn't trust anyone else to do any work on me!!
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Stephanie Bales
Wanted me to prepay over the phone to make an appointment which I didnt have to do for their specials before. Also wouldnt let me use my credit for that visit. Receptionist was not friendly.
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Lori Myers
Dr. Cherny did an upper blepharoplasty on me. I am so very pleased with this, it has taken at least 10 years off of my looks. Being a grandma, and looking much younger than I truly am is an awesome feeling. His staff was great to me throughout the entire procedure. Surgery is scary but Brenda and Niki made it a breeze. Dr. Chernys bedside manner was the best I have ever had from any physician. He explained exactly what he would do, and it turned out even bettert than I anticipated. Looking forward to many more procedures with Dr. Cherny and his staff soon. I would highly recommend him to anyone that desires an awesome look.
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Sophia Martinez
Bad experience.
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Shawna Jo Herr
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Maria Cruz
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MrBig OneXX
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D K
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Tim McMillin
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