Name: Gallaher Plastic Surgery & Spa MD
Address: 5508 Kingston Pike, Knoxville, TN, 37919
Telephone: +1 865-672-7212
Rating: 4.6042

Plastic Surgery Near You

Unclaimed

48 Reviews

Gallaher Plastic Surgery & Spa MD

5508 Kingston Pike, Knoxville TN, 37919

gallaherplasticsurgery.com

Call now: +1 865-672-7212

Send to your phone!

Gallaher Plastic Surgery & Spa MD Reviews

stacie corby

The front desk staff has changed so many times at the Kingston Pike location that they have become incompetent in respect, kindness, consideration and scheduling. A few instances I would like to illustrate as of my last few visits that have left me sorely disappointed and have decided to no longer support their practice. Recently, a front desk staff member took $80 out of my Brilliant Distinctions Program rewards and applied it to a service that I did not receive on a day that I was not even in Knoxville. After speaking to a specialist from BD and Allergan, it was evident that Gallaher's had made the mistake. When I asked that the correction be made so that I may use those rewards towards my visit that day, it took an act of Congress....and we all know how that goes. I had to physically go behind their desk and point out to Michelle where the mistake was because she could not figure it out herself. When I told her that this needed to be corrected immediately, her response was, 'I don't know what to tell you.' The office manager EVENTUALLY took care of it after wasting nearly 30 minutes of my time. However, Michelle was extremely rude and condescending. She has been rude on numerous occasions and seems to struggle with simple skills to do her job. On another occasion, I called to schedule an appointment for Dermalplaning and a Hydrafacial in which she asked me which service I would. like to have first! She clearly needs to be educated on simple procedures in the office so that she can answer SIMPLE questions. Can you imagine if I had a question about surgery? Another case in point is the time I was scheduled for a Clear & Brilliant laser treatment which requires you to arrive early to apply numbing cream because the laser can sting pretty badly. Michelle attempted to apply my numbing cream, but did not do it correctly nor did she apply the proper amount, leaving me to feel nearly every stroke of the laser. I'm not certain if Dr.Gallaher is aware of her incompetencies or her poor personal. skills, but as a result, I will no longer support their practice. After 3 1/2 years of being a loyal patient, sending them numerous referrals, my husband buying thousands of dollars worth of gift cards.....GOOD BYE!

Kevin Nickens

Super nice staff! Very helpful!

sherry miller

I had a clear and brilliant laser treatment and I can only praise the wonderful people that work there! It was truly a wonderful experience and I look forward to going back again.

Ali Negahban

I have been purchasing gift cards for my mom from Gallaher for several years now but am unlikely to do so again. I have been hearing rumors of staff leaving that place in droves and now I can see why. The customer service could not have been worse! The young lady at the desk was incredibly rude when I asked for a box/wrap for my Christmas Gift Card that I just paid for. And then when I asked when they may have boxes, she simply dismissed my concern. Don't waste your time with these people anymore.

Stefanie D

I really appreciated the honesty and the great service. Donna made me feel like she really cared about my needs and I was comfortable with her during my appointment. I felt like I was talking to a friend during my service, so I will be back to try more services they offer.

Devin

Had a cosmetic procedure done prior to enlisting in the army, the only place in east TN to offer it. Everyone was friendly from the front office to the surgeon. It took a second procedure to finish but they were great about getting me scheduled quickly and didn't try to get any more money, just finished the work for the agreed price. Good place.

Christina

Dr Gallagher is a fantastic doctor,I would not trust anyone else in Knoxville but him.

kate watts

All staff members treat you like family. Everyone wants to know how you've been. Some just pop in at the reception desk just to say hi. Dr Gallaher is very compassionate, very professional, humorous and has a great bedside manner. If you want to be treated with respect, compassion and like family, this is your place!!!

Rachel Dennis

Super professional, and Victoria is so sweet and makes you feel right at ease!!

Robbie Leinart

I had an excellent experience with Veronica Garza, RN for my Botox injections. Shes very professional and I had a pleasant experience. I highly recommend her. The entire staff at Gallaher Plastic is very professional and courteous!!

Amber Province

I had a procedure done here and the staff is super friendly and Dr Gallagher is amazing at what he does. Overall great experience and would highly recommend them to anyone!!

Margie Chandler

Totally awesome place... best customer service ever....high quality professionals... I send all my friends here. Donna is the best

brandi henderson

I recently went in for a consultation with Dr. Gallaher and he exceeded my expectations by far. He was so relatable, easy to talk to, and I left feeling very knowledgeable about the procedure. After other previous consultations with doctors regarding this procedure, I will definitely be choosing him!

Erin Buchanan-Lettiere

Super nice staff. Very friendly doctor. Beautiful office and very clean and calm environment.

Queen Reynolds

They were exceptionally nice and not bad on the pricing for my sons surgery .. Thanks so much

K Cronan

Beautiful spa with personable staff. Jennifer G gives a great facial and massage.

Audrey

Always a lovely experience at the Gallaher MedSpa- I go here for nonsurgical treatments related to sun damage and scar treatment. Prices are reasonable (compared to larger cities), everyone is warm, helpful, and informative, and theyve always been on time.

Rebekah Worsham

Absolutely the worst. Booked an appointment although I was a little apprehensive after hearing some negative reviews from people I knew who had gone there. I quickly discovered why the reviews were so negative. They screwed up my appointment date, mixed up my chart and gave me what turned out to be misleading/incorrect information. Even though I had a bad experience I decided to give them another try in the hopes that it was a one time thing. It wasn't. Again, they gave me inaccurate information that caused me to make a second trip out there from across town wasting my time, gas and time off work. A huge waste of time. The receptionists who answer the phone have no idea what they are talking about, the 'nurses' are rude and the doctor is never anywhere to be found. Run. Do not walk.

NIKLAVEE XO

Great products that work and knowledgeable, friendly staff. I have been going to their injector Veronica G. for the past year and she is fantastic. She takes the time to evaluate what you need and does before/after photos so you can see the difference. She doesn't over do it and everything still looks very natural. I have very little to no bruising evey single time. She does consistent work and I trust her with my face 100%. Highly recommend this spa!

Cindy Moseley

LOVE,LOVE,LOVE Sara!!! She does such a great job and is very meticulous when she does my nail--BEST EVER!!!!

Jessica Orellana

Jennifer is the most knowledgeable, caring aesthetician ever! She truly cares about her clients and their skin and nails and gives the best advice on care. I love her and will never go to anyone else! :)

Betty Matute

Is that best place for all

Ashley Timm

Very knowledgeable and friendly staff!

Holly Lusby Holt

Injector was amazing and honest!

Mary Olivier

Sherry does awesome hydrofacials and Veronica is wonderful. Love all at this Spa.

Moniqueca Hicks

PhD

Joye Sexton

Veronica is an artist.

Diane Frye

Wouldn't go to any other spa.

Jill Renfro

Lovely facility and the kindest most professional staff! Thank you Donna and Jennifer!

Af S

Mary Venn

lori Sexton

APRIL FOX

D Martin

cat pate

Tracie Hall

Rebecca Hawkins

Judy Elsea

Jeff Adams

Christy Lawson

Debbie Howard

Tina Johnson

Sophie Nguyen

marie sexton

R Satoloe

Rosa Collins

Bethany Yongue

Travis Vanderbilt

Rate and Review Your Experience

Nearby

Gallaher Plastic Surgery & Spa MD

5508 Kingston Pike, Knoxville TN, 37919

Gallaher Plastic Surgery & Spa MD Reviews

Rate and Review Your Experience

Nearby

David B. Reath, MD

Top Knotch Plastic Surgery

Aesthetic Plastic Surgery

Stephen M. Lazarus MD, FACS

Dr. Daniel Fowler, MD: Plastic, Reconstructive, and Hand Surgery

Knoxville Center for Facial Plastic Surgery

Share this facility

Send to your phone