Name: Berkeley Eye Center – Kingwood
Address: 22741 Professional Dr, Kingwood, TX, 77339
Telephone: +1 281-319-4334
Rating: 4.6400

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50 Reviews

Berkeley Eye Center – Kingwood

22741 Professional Dr, Kingwood TX, 77339

berkeleyeye.com

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Berkeley Eye Center – Kingwood Reviews

Sharon Roach

Many safety precautions in place. Felt very comfortable with my annual eye exam and ordering new glasses.

C Molina

I've been on hold for over an hour now to book an appointment. Awful customer service!

ALTUS MOSES

I first was examined by a tech whose name I unfortunately did not get.She was very nice and very thorough. Then I saw Dr. Barker who did more test. She is very personable and highly informative...gave me info no other eye Dr. had. The next person Gisela who filled the glasses prescription was also very helpful and made the process easy. The office is impeccable! My go to from now on. Thanks to all. Evelyn Moses

Kristin Ames

I saw Dr. Canseco at Berkeley last week for my corneal disease. I am very impressed with the practice. Everyone was very friendly, professional, and attentive. The answered my questions and listened to my concerns. Although I had to wait a while, I didn't mind because it was obvious they cared. I will require long term care and several surgeries for my condition and I'm happy to continue with Berkeley.

Lisa Griewisch

Ive been going to a chain vision center for my yearly eye exams, and decided to change it up this year to explore Lasik. I am so happy I did. The people here are very friendly and the optician was very thorough. Their eye glass selection was decently large too! They had my contact prescription in store and I got a free pair of Oakley sunglasses with my year supply purchase! My entire family will now be patients here!

Barbie Wagner

I had to visit them 4 times and at the end, I was very disappointed.First visit was my eye exam. They said that I could try contacts but would have to schedule a fitting appointment. They also indicated that there was an issue with my left eye and they wanted me to come back to have it tested before they dilate them. Second visit was the fitting appointment. $150 for this appointment!! The prescription was wrong and they didn't have the daily contacts and fitted me with a brand that is good for 2 weeks. I told them I could see better but still not good. They said to take them home and wear them until the daily ones come in. I had a difficult time getting them out and hurt my left eye. Third visit .... I went in to see the doctor to have my sore eye checked out. He then said that my daily contacts were in. I told him I couldn't see properly with them. He said to go home and try them out for a few days. I waited until my eye was better and then put them in. Again...I could not see properly with them and took them out.Forth visit was to get a picture of my eye which was scheduled during my first visit. This took less then 5 minutes. I don't know why they couldn't have done this on the same day and why it had to be another visit. I had my eyes tested again and was told that I wasn't a good candidate for contacts. I went to check out and they said there was a $55 amount due from the last visit and that there will be another fee for the forth visit. I paid $150 for the contact fitting only to find out I am not a good candidate for contacts.$110 for two visits that my insurance didn't cover. I am not impressed!! The money is one thing but my time is another. My last visit I was in their office for nearly 2 hours. I would not recommend this place!

Diana Molina

Great experience! The staff is polite,professional,and helpful. The sales person that helped me was knowledgeable and not at all pushy. Juan helped me pick what worked for my budget and was courteous and knowledgeable. He have me spacewhen I needed it and was available to help when I was ready.

Tanya Rhoades

I'm always impressed by the Doctors and staff. Dr. Palumbo is knowledgeable, professional and approachable. The staff is helpful and kind. And the folks in the glasses area are so amazing, always. The whole place makes it easy to take care of your eyes.

Rolando Murillo

The staff was friendly, professional, helpful. They best part was I had a slight delay that morning and they were still able to see me cause not everything goes as plan. Highly recommended for your eye care.

Nancy Francis

Good annual checkup visit. Good service with the eyewear center. However, when calling into their office the wait time is horrible. There is an option to leave a message but no one returns the call. If they have lunch hours they should include the hours in their message.

Erin Thompson

Had LASIK performed by Dr McQueen! They were very thorough at Pre Op and During the procedure. My vision is now even better than 20/20 and I can see amazingly! Posting from my wifes page. - Andrew Thompson

Deborah Brown

After being referred to Berkeley Eye Center (by my previous eye doctor) to watch an eye condition, I can honestly say my experience has been a pleasant one. My doctor has been patience and professional. As she monitors my eye pressure, she makes sure she explains what she's doing, as well as what I can expect from the suggested treatment. I am confident that we'll get to the bottom of this new found challenge!

Maura Hanley

I highly recommend Berkeley Eye Center! Every experience I have had there has been fantastic. The front desk staff is friendly and I never wait long to see a doctor. Diana and Dr. Palumbo had me well prepared for my LASIK last month and Dr. McQueen did an excellent job with my eyes! I am so glad I chose them for LASIK.

EXCLUSIVE DTS

Got my lasik done .. great staff doctors and work highly recommended

Walt Hesser

Great caring medical organization. Staff is very patient oriented. Dr McQueen alleviated all my concerns about cataract surgery on both my eyes. Just finished my last follow up consultation with Dr Polumbo, new lens in proper position, clear and I now have 20/20 vision. Doesn't get much better than that!

BARBARA MANNING

I have purchased my glasses from the Kingwood office for the last 6 years. I usually purchase the warranty because I can be tough on them. I had this pair for a couple of months and they required service. Ms. Koonce was so helpful and made recommendations I didn't realize I had purchased!! Most times when you buy a warranty, the company doesn't want to stand by it. Berkeley Eye was a pleasant experience and will continue to have my business

K Huber

I have been to many optometrists over the years and the ones at Berkeley Eye Center are second to none. Dr. Barker took the time to describe my vision in a manner easy to understand and her recommendation proved to be exactly what I needed to alleviate my blurry eyes and other symptoms. The optician who assisted me in selecting new glasses and prescription sunglasses, Michelle Koonce, was equally as attentive. Thank you Kingwood Berkeley Eye Center of Kingwood for a very pleasant patient experience.

JOHN ROBLES

I've been to 2 other Berkeley eye centers, the other 2 were good. But this one really good, fast service, all my questions answered quickly. Very satisfied. Thank you!

Beth Slagle

I have been using this eye center for many years. I always get first rate service from both the doctor and the eye glass technicians. They are very caring and helpful. Always love my glasses. Thanks Berkeley.

Patty Love Brady

Michelle was of great help in picking out my new glasses. I had to go with a budget frame due to my insurance and being on ssdi. She took her time with me, helping me even though knowing the sale wasn't going to be that much. My lenses are high so I had to pay extra she explained it to me so that I could close the temples of the glasses. I'm so appreciative of the time she took. It was nice having someone who cares. Thank you.

Stephanie Tarver

I had cataract surgery in November with Dr McQueen. He is the best so through and a perfectionist. I have seen Dr Barker shes wonderful. The entire office is a great place.

Smiling SueAnne

Everyone is wonderful -- Dr. Palumbo, Mark Rice, everyone I came into contact with is just precious! Thank y'all so much !! I really appreciate everyone being so sweet and helpful. It is really nice to be able to see again. And I am enjoying the design of my new glasses so much! My daughter will be coming to see y'all soon! Thank you and hugs all around!

Bethany Roach

Michelle Koonce- Optician at the Kingwood facility is exceptional. I have been going to Berkeley Eye Center for a few years now and Dr. Barker and all the staff are professional, thorough, kind and take the time to answer questions and go the extra mile. Michelle though always stands out to me as first off, she never forgets who you are and is always kind, honest and very helpful and efficient with answering all questions related to lenses, insurance and cost. Thank-you!

Lori Koepsel

I love visiting the Kingwood location. You get in and out with little to no delays. All of the staff is very friendly and courteous. Cant go wrong at this location!

Rach H

I've had my eyes examined twice at this location and am always very pleased with how courteous all of the staff members are. The doctors and techs appear to genuinely care about the patients. They take the time to discuss my vision concerns with me, explain my benefits to me, and listen to anything thing else I might ramble on about! I feel the exams are quite thorough (not rushed) as opposed to other placed I have been to. I chose this location due to the reviews and they are true! Definitely recommend Berkeley.

Heather Basurto

The Berkeley Eye Center in Kingwood, Tx. has great doctors and staff. The appointment was very easy to make, the wait time is short. They are very kind, helpful and glasses are in house if you choose to purchase through the eye center.

Vicki Hawthorne

OMG! great staff...from the ladies at reception, to the ladies in the office, Dr. Palumbo and the lady in the optical section...(dang, wish I could remember her name!) she was so kind, patient w/ me because my eyes were dilated and I couldn't pick out the frames very easily...but she helped showing me the ones that she thought looked good on me...and helped w/ the tinting, scratch resistance...talked to me about the different ways to make it cost effective...thanks so much to the entire office...see ya again in a year!!!

William Landers

The service was amazing at this location, Michelle Koonce immediately came and sat us down and talked about the different glasses and deals that came with them with great detail. Was very thorough with us and patient. Absolutely love this location. Thank you Michelle.

Brian L

If I could give more stars I would! I don't normally write reviews except for exceptionally good or bad places/items. This place is exceptional. Took care of me with no out of pocket expense. The story. After going to the DMV to renew my license, I was told that I needed a doctor to sign some paperwork because I could only read their chart with one eye or get my vision corrected (which means glasses, contacts, lasik or cataract surgery). I have one eye that sees 20/20 and I can read close up with my other eye just fine. This works well because I can see far and near. I have natural monovision and went in to see if I could get lasik so I could get my license renewed. Dr. Palumbo and staff gave me some tests and at the end said if I wanted LASIK I could but they don't recommend it and to wait for my cataract to get worse in the bad eye before the cataract would be replaced. Gave him the paperwork the DMV gave me to have him fill out. He filled it out and I am headed back to the DMV! All the staff were very professional and friendly.

Cathy Naylor

I am a patient at the Kingwood Office. Everyone I've come in contact with has been very friendly and willing to explain any question or concern. Dr McQueen puts forth his best effort to make you as comfortable as possible.

Votaw-Thicket Volunteer Fire Department

All the members of the Kingwood Berkeley Eye Center were excellent. We felt as if we were family and had been there for years, loved the Christian based atmosphere. I have worn glasses for 41 years, this was an awesome experience. Thank you

Katherine 1

'I had an emergency and they fit me in their booker schedule almost immediately. Everyone was very kind and caring, from the receptionist to the Dr's. The nurse Melissa kept me calm & Dr. Palumbo was very kind and thorough to ensure he made the right diagnosis. This is now my go to place for eye care.'

Sandy Garza

This was my first visit to Berkeley Eye Center. I moved to this area less than 2 years ago and had a bad experience at another eye center (won't be going back) last year. This experience was 100% better. The facility is beautiful, the staff so friendly & knowledgeable, and Dr. Paul Palumbo was amazing! I, actually, think that I have a crush on him, but I'm 70 so I am harmless. Thanks to everyone in Kingwood for restoring my faith.

John Thomas

My family has trusted the same Dr. here at Berkeley for over 15 years. My daughter is now 33 and had her eyes done while she was 17. My wife and I have also been seeing the same Dr. since then. I had my last visit just in June of 2019.

Bradford Robnett

Hands down, the best eye care center I have ever visited. My family and I have been seeing Dr. Palumbo for years. He and his team take the time to do thorough eye exams and to make sure to get the best possible parameters in a prescription to meet my needs.I just went in to get some replacement prescription sunglasses yesterday and Michelle set me up with a new pair that I'm really excited about. A great bunch of people here.

Sonia Parson

Just showed up to my eye exam 16 minutes late because my GPS could not get a signal. I drove around another complex searching for the place as well as near the hospital. When I finally found d the place there was no parking so I had to park far off at another building and walk. I went to check in and explained my situation and they refused to see me because according to the front desk clerk the Doctor allows 15 minutes. Since I was 1 minute off(which my walk to the door was at least 2 minutes) Dr Palumbo REFUSED TO SEE ME. OVER 1 MINUTE. I WAITED 3 WEEKS FOR THE APPOINTMENT AND DROVE FOR 40 MINUTES TO SEE THEM ONLY TO BE REFUSED.

Shaun Price

You know the staff does try being nice. Until there's a disagreement. First time there was for new glasses. Received them with incorrect lenses. Second time around I saw polumbo. New lenses, better/usable, still not correct. They tried assuming it was my diabetes. I take care of that pretty well. They even made assumptions that it was my mental issues. Again not the case. Got contacts. Again not perfect. Eye infection came up. Tried giving me a prescription that cost some 80 dollars and forgot to mention I was needing to pay that. I'm also sorry for the confusion, but I'm disabled. Not a wealthy person. They also had that on file. The icing on the cake, calling out your patient in front of the staff in the corner of the hallway to make your complaints about myself and family complaining about the service. You guys may need to re-evaluate your ideas of good assistants or assistance. Hell of a way to go doc. Thanks

Leonila Olivares

My first surgery in my life was done by Dr. Brent McQueen. He is the most kindest, knowledgeable, and efficient doctor I have ever met. I had surgery on both my left and right eyes. The surgery was an amazing journey. I highly recommend Dr. McQueen and the entire staff at Berkeley Eye Center in Kingwood. Thank you, Dr. McQueen for your prayers before my surgeries. A big thank you also to Aron Armstrong and Dr. Palumbo! Overall, a blessed and amazing experience.

Steve Phillips

Great service. Everyone are very helpful. Love this place.

Lenora Wright

Professional and nice visit after 3 years away. Happy to be back!

Kim Pawvlik

The staff and Dr.'s have always treated me like family. I will not go anywhere else. Love Berkeley Eye Center in Kingwood!!

Deborah Toliver

I find thr Kingwood location very courtous ,friendly and prompt. Aways willing to answer questions . I have found one doctor augumental but all others have been excellent. I give five stars because the good out ways the one bad. I have recommended this location to other people.

Jack Garrett

Brent McQueen has been my specialist for years and helping to fight the losing battle with glaucoma. Dr. Yook is now working to make life legally blind as easy to negotiate as possible.

XX sssniperwolf n

I am very pleased with the service and the whole experience at Berkeley, they are really polite and fun to talk to. If you are going to be at the doctor office you don't expect to enjoy it but really did. I don't recommend many places but I will certainly recommend these guys. Thanks Berkeley. Rob Mulvehill

Tasha Mitchell

Dr. Palumbo and his staff were very courteous and good with building patient rapport. They were quick and precise with the routine checkup. I loved how the technician explained the testing procedures ahead of time in order to reduce my anxiety. I especially loved how they cleaned the equipment in front of you prior to using it. Overall, a great experience!

Teresa Johnson

The location was easy to get to, the atmosphere inviting, the wait was short, and the staff were attentive. The frame n lense dept. Was friendly, and my technician pick the pair out of all the ones i had in my hand, that i really liked the most without a hint as to they were my favorite. Thank you so much.

ViporRose

The doctors are really nice, have a great selection of glasses, great variety. Ive been here twice and Ive been satisfied both times, I dont know the ladys name but she helped me choose out my glasses and she was very helpful.

Margarita Rath

I received excellent service at my initial eye exam at the Kingwood location.

Debby Dobricka

Great office and the most friendly office staff They take their time and explain everything to you Great experience! This was my second visit in two years.

Christina Peleshak

Have been coming to the Kingwood office for the past 3 years. Love the staff and Dr. Brent McQueen. Dr. McQueen is very professional, courteous, and truly cares about his patients. The staff are quick to acknowledge you and the wait time is minimal. I was in and out within an hour, from check in to check out. My Mom and Dad see Dr. McQueen also for their eye care. Would recommend Berkeley Eye Center-Kingwood to my friends and family, or anyone else looking for excellent care. Thank you for taking great care of my whole family.

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Berkeley Eye Center – Kingwood

22741 Professional Dr, Kingwood TX, 77339

Berkeley Eye Center – Kingwood Reviews

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