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Webster
Bayview Plastic Surgery, Donna C Rich M.D. F.A.C.S
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Bayview Plastic Surgery, Donna C Rich M.D. F.A.C.S
300 E Medical Center Blvd, Webster TX, 77598
houston-plasticsurgeon.com
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Bayview Plastic Surgery, Donna C Rich M.D. F.A.C.S Reviews
Cruize Gaj
I would like to take this opportunity to write about my experience today at Bayview Plastic Surgery. I was greeted very professionally by Blanca Contreras, she was so informative about the office CoViD policy. I felt safe and comfortable, it is so refreshing to know that even before i was a patient she made me feel very confident . I was able to ask her questions about a procedure and Blanca was nothing but kind and patient with me . Blanca took her time in explaining the process and how much this would cost me . Even as Blanca answered a call , she was very courteous to me and came back to explain everything. Even though I had numerous questions , she was well prepared and very qualified to help me . As I waited , I was completely at ease in this beautiful office , it was cool and homely . This was just a first impression, and it was perfect . I am confident that my procedure will be smooth and I know Blanca will be following up . I highly recommend Bayview Plastic Surgery !
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Luis R. delaCerda
Doctor Rich and staff,I cannot thank you all enough for your care throughout my entire experience at your practice. I am beyond pleased with my results and overwhelmed by your patience, kindness, and detailed cause & effect Explanations. Prior to my visit to your office, I had consulted and met with 3 other surgeons but your attention to detail was the deciding factor for me. You have my highest recommendation for any new patient. Thanks again. -Luis R. DelaCerda
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Patricia Patricia
Wonderful experience great staff! Kind understanding and helpful. Dr. Rich is a very personable, knowledgeable and sincere physician with vision and skills to help you achieve your desired results. She also has her own phenomenal skincare line to keep your skin healthy and glowing. A first rate all inclusive surgical facility. Great place for your cosmetic needs!
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Julie Block
Highly recommend Dr. Rich! Dr. Rich, Blanca, Nereida are the best!. They made sure I understood all the details of my surgical processes and recovery. I was so extremely nervous at the beginning, but their reassurance made me feel so much better. Everyone in the office is always so sweet and caring, always greeted with a smile. They make you feel right at home. The fact that they have an all Woman staff helped ease my anxiety too. The surgical procedure was done right in the office, NO HOSPITAL! Dr. Rich and staff are top notch My results are stunning, definitely boosted my self esteem way up there! I will be coming back in the future!
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Mackenzie Harvey
Bayview Plastic Surgery is so awesome and DEFINITELY some of the best and friendliest staff. Dr. Rich is awesome and I loved the anesthesiologist! Youre in good hands so I would definitely recommend them.
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Shannon Hunt
If you want an experienced and excellent Doctor you can trust Dr Rich is the one. Ive been happy with everything shes done. I had my implants replaced with smaller implants and a lift. Its been 3 years and they are absolutely perfect! Anytime Im thinking about any type of cosmetic surgery I go to Dr Rich because I totally trust her with all my cosmetic needs.
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A D
I consulted with Dr RIch for a surgery. i was basically under duress to pay by that Friday to save some money (who wouldn't want to save money especially today). Dr Rich had poor bedside manner but I really wanted the surgery so I went against my instincts. I requested cancellation and refund 37 days prior to surgery as our financial situation was at stake for my husbands company declared bankruptcy. I was so emotionally stressed and knew surgery at this time was not in the cards. I relayed these concerns and was told bluntly 'no refunds' when asked why I was told it was in the contract, as they conveniently left out during the pressuring of 'paying now!!'. I continued to press for anything they could make an exception for but I was told I was 'inconveniencing the Dr RIch' (despite the early cancel AND filling my original surgery date.) I was told over and over I would not get any refund. The I was told I would get some minus 20% so she charged me for surgery she did not even do and the 'free consult' turned out to be the worst mistake I made trusting her. She did not order supplies and clearly filled the date so she did NOT lose money that day. From research I have found this is her modus operandi. She regularly charges client for surgeries not performed and the ones she does she hack jobs them and then charges more for corrections. Every other surgeon in the region stated if the patient cancels for any reason 2 weeks before they get a full refund (minus the consult (if applied) which at most was $100). Her nurse then tried to dupe me in telling me any other surgeon would keep all the money too BUT I called around to find that was a flat out lie! So here you have a surgeon who is charging for surgeries not performed, she pocketed my money and has no intention of refunding the full amount while having her staff lie stating its standard practice. Bottom line, she is charging me for a surgery I 'inconveniently' cancelled due to financial changes and mental worries I could not do surgery at this time (this was not 'good enough' for the medical cancellation exemption). She's a thief and I know people who don't speak up because they are afraid she would cancel their check and/or fear of losing all their money so they are bullied into a surgery they were not ready for.
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Mo Havard
I felt VERYYYYY comfortable with Dr. Rich and her staff was absolutely AMAZING. I just went in for a consultation but end up paying for my surgery in full and I'm scheduled for surgery next week. I went to several doctors and she was the most affordable. I'm very happy to see my results. Ill keep you all post :)
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Elizabeth Campos
She is the best!!! Im glad I did some research before making my final decision. I recommend this place to anyone who is wanting to enhance their beauty. The office staff are just as fabulous
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May Armenta
Wish there was more than 5 stars to rate. Dr. Rich and her staff are AMAZING. At first I was a little nervous but the fact they are a All Female staff, made me feel comfortable. Highly recommend anyone to at least go to the free consultation. As a female, my self esteem was raised after my procedure. I feel more confident and gorgeous. Also, she has the cutest shoes ever :) Thank you Dr. Rich.
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Brandi Norris
I was beyond nervous walking into my appointment. Not knowing what to expect, they welcomed me with open arms. It was a great, and comforting experience. Everyone there was so nice, and very thorough. I highly recommend Dr. Rich, she is amazing!
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Crystal unknown
Amazing! The staff are so nice and understanding and they really truly listen to what you want. The doctor does amazing work I would definitely recommend to anybody looking to have a little something done! I wish I could give more than just five stars
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Mayra Garza
I received a tummy tuck and breast augmentation after having two kids. The entire experience was amazing; the staff is very attentive. You will be informed all the way and well taken care of. I highly recommend Dr. Rich and her staff.
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Shannon Maxiey
I am currently 4 days post op tummy tuck and breast lift with implant. I love the staff here from day 1 and the doctor is fantastic as well! Yes there is pain but that is to be expected, I am still very swollen but I can tell it's going to look great. I will recommend Dr. Rich to anyone wanting to get something done. Thanks ladies!
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Cynthia Larson
Scheduling went smoothly, and girls in office are professional and helpful! Follow up text were great. I felt comfortable w Dr. Rich . And having the option to do the procedure in office was very comforting as well as private.
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Devan Meaney
Amazing facial!! My face has never felt better. Staff is so sweet, knowledgeable, and helpful! Will definitely be back. Dr. Rich also did my lip fillers, which Im so obsessed with!
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SK Lawrence
I received a breast augmentation and several facials and am thoroughly happy with Dr. Rich. Nice office. Nice staff. Thank you. Will always come back.
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Ivy McKinney
Great staff. Dr Rich listens and offers suggestions to help you get the results you want. She never makes you feel rushed. Love her!
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Teresa Solis
Love Dr. Rich and her staff!! Dr. Rich goes over and beyond to achieve perfection while keeping you looking natural.
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destiny Garza
Great staff very helpful with everything the patient needs. Thank you to the Doctor and staff . Everyone is very nice.
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Iris Iris
Dr. Rich is amazing with her injectables I recently had Botox and Voluma on my cheeks and was amazed on how contoured my face looked without even using makeup. I also highly suggest her medical grade skincare products I've been using Retinol 10X and Hyaluronic Acid which have done wonders to my skin I started my regimen in December 2019.
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L Tinker
Great staff everyone is so friendly, caring, attentive and understanding, I really like that it is an all female staff. Dr. Rich is very understanding to the results one hopes to achieve and explains everything very throughly. I'll definitely be back to see them
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Deborah Hobson
Always a pleasure to visit Dr Rich and her team! They are highly skilled professionals and the office always has a great, calm vibe. Tried microneedling today! A little prickly, but not painful. Very excited about it. Going back in 4 weeks for more! Highly recommend Bayview Plastic Surgery.
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Desert Rose
Great doctor and staffs. They are very helpful.
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Christy Kacer
From the first phone call I made to make my consult appt, Erica spoke to me like a best friend. When I arrived at the office for the first time it was absolutely stunning and very inviting. The staff greeted me with a smile and asked how I was doing. They really made me feel so comfortable, and made sure I was making the right decision without feeling pushy. Dr Rich is definitely a wonderful kind woman who made sure I had top quality care. I have to admit I was never nervous cause I knew I made the right decision and picking out the perfect Plastic Surgeon. I had previously went through so many consults before Bayview and Im glad I did my research. I couldnt be more happier, my surgery went well and Im still in post surgery at the moment, and I cant wait to put on my bikini again! Thank you Dr Rich and staff for making me feel comfortable to every appointment, you definitely have an awesome team!!
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Jennifer S
Alway a wonderful, caring, and friendly staff. Would not go anywhere else!
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Erica Padilla
As a employee and patient of dr rich I am extremely happy with the results she has giving me. I had a mini tummy tuck and implant exchange! I can finally feel confident in any clothing I wear. Dr rich truly cares about patient care and takes the extra mile into making Patients experience unforgettable. As in any business there is always going to be someone who will go against expert advice and leave a bad review but we truly try to make everyone feel comfortable and confident leaving here feeling like more than just a patient here we get super close with everyone we meet we are like family here! <3 #WeLoveAllOurPatients #BayviewFamily
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News Letter
This was my first time having plastic surgery and the experience couldnt have been more perfect. Dr. Richs office and staff are the most comforting, knowledgeable, and prompt. The results are fabulous; once I need to update my augmentation I will only be coming back here!
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Becky Violet
Dr.Rich was wonderful!! I had visited with two other PS and when I met Dr.Rich I immediately knew she was the one I would trust with my first PS procedure. I love my results. I love and am very grateful that her form of practice is very clean and safe. I had no infection which is priority to me and amazingly I had NO pain. I had a TT and Lipo and did not take not one pain pill. Her anesthesiologist was the best. She listened to my fears and concerns since it was my first experience with general anesthesia and my recovery was great, no issues. Erica was also very helpful with getting everything scheduled. Thanks Dr.Rich for getting my stomach back to what it used to be before I gave birth. :).
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Dinorah Scholl
Dr. Donna Rich has been my doctor for seven years and I have to say the woman does an extraordinary job and I highly recommend her to my family and friends. She will tell you what she can do, what she does not recommend and will not do. I appreciate her honesty and integrity. I trust her with my life and will not go with anyone else for the same reasons noted here. Thank you, Dr. Rich!
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Paula Palmer
As a former patient, Dr. Rich was fabulous! I am meeting with her again for more procedures because I was so pleased with her work. Her scheduling staff was very friendly and knowledgeable. I am definitely pleased so far!
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manal khalife
I visited Dr. Rich for consultation. The people there were very friendly and welcoming especially Ms.Blanca . The facility was so clean and comfortable,the rooms were cozy. Dr. Rich was patient and answered all my questions and informed me about the surgery. It was a good experience and I really recommend it.
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Angel Hux
Dr Rich and Her Team are Awesome. A Month ago I had a Tummy Tuck and an Implant Exchange and I couldnt be Happier with My results so far. I'm a Stay at Home Mom of 3 and I am Loving My New Body! The Entire Process from Beginning to End has just been such a wonderful experience. They care about their Patients and are very Caring and Down to Earth. Definitely go and see them.
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Louis Marceaux
I had a wonderful experience with my procedure, from the professional team that Dr Rich has working for her, to the nurse and anesthesiologist present for my procedure. I would definitely recommend Dr Rich and her staff for all the cosmetic surgery she offers.They are the best!Tassie Marceaux
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NaTasha Scott
Absolutely enjoyed my experience at Bayview. Each employee was genuine and down to Earth. This made my experience the best and easiest. I would definitely refer anyone I know. I look forward to more visits with them.
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Jo Martinez
When looking for a surgeon, I knew I wanted a female. I was excited to meet with Dr. Rich, she was attentive and listened to my concerns. I knew that she was the surgeon for me from the minute I walked into her office. My surgery was a success and I was able to return to work just as she stated with no lifting of course. I am looking forward to getting some other things done with her in the near future.
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Maneka Crumbley
Friendly staff. Dr. Rich was kind, professional and we had great conversation during my procedure. My lines and wrinkles are GONE. I have gained new confidence.
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Kimberly Guettler
I had nipple reduction, it looks the same with scars.Tummy tuck with Dog Ears. Dr Rich said would go away! It did not. Dr Rich made me the ugliest belly button!Said it was normal. On of my friends used her thinking I was happy! She got an ugly belly button too! And Dr Rich did redo hers at no charge.! Before surgery Dr Rich and her staff were so kind at follow up I felt she was uncaring and so was her staff. This was many years ago. I feel a sadness each time I look In the mirror .
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Phyllis Crawford
I feel I had an excellent Dr. who did a fantastic job with my tummy tuck and breast lift. My results were exactly what I hoped for!!!! I will definitely refer my friends who are interested.
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Louis Marceaux
I have had the most wonderful experience with Dr Rich and her amazing staff. From the first appointment to the procedure being performed. The results are amazing and I highly recommend Bayview Plasti Surgery for all your cosmetic needs!!Tassie Marceaux
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Veronica Benavides
Love Dr. Rich and all her staff. I couldnt be more happy with the results after my breast augmentation & lift. I would recommend her in a heart beat. Thank you Dr. Rich.
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Maria Soliz
Great experience at Bayview. Everyone is so helpful and friendly and answered all my questions. The team always does a great job through pre/post op. I'M VERY HAPPY WITH MY RESULTS. Awesome cosmetic surgery place and surgeon (Donna Rich). They make you feel so comfortable through the process. I RECOMMEND BAYVIEW PLASTIC SURGERY.
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Britney Johnson
Dr.Rich and her team are absolutely amazing. Had my surgery a week ago and I am already so happy with my results.
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andrea kipp
I came here because I was wanting to get a breast augmentation and I was recommended from several people and Donna Rich md is the best surgeon and I couldnt be more pleased with the outcome of my surgery! The staff there are absolutely amazing , so friendly and take the best care of their patients, if I could give them a 10 star review I would! Thank you so much Bayview plastic surgery !
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Karen VJ
Very professional and friendly. Dr. Rich goes over and beyond to make you feel comfortable and to listen to your concerns and needs. This is truly the ONLY place that I trust with any procedures I have done. Thank you Dr. Rich and staff for your excellent customer service and for making it an experience that leaves you feeling confident!
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GRC channel and addy channel Cofer
I love Dr. Rich, my recovery was so easy and the process was amazing. My results for tummy tuck and lipo were as I wanted and then some. The staff is great and very personable, not to mention the office is always in tip top shape.
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Zara San Miguel
I highly recommend Dr. Rich and her fabulous staff for any of your plastic surgery needs! Shes located in a beautiful office in Webster. She knows what looks good and what doesnt, I always feel very comfortable with her and the staff. They are always doing free giveaways to interact with their clients which is nice! Follow them on facebook or instagram to see her work!
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Kimberly McAdoo
I had a really great experience at Bayview. Dr. Rich is so laid back and is always available to answer any and all questions. Her staff is so nice and helpful and my surgery was totally smooth.
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Tangi Eckard
I had my cosmetic procedure 11 years ago and I am still so happy with my results. Dr. Rich is an amazing plastic surgeon. She really listens to what your expectations are and helps you understand the process. Her pre op was amazing! I'm scared to death of surgery and she made me feel so comfortable. Also Post op is great as well, her staff are very welcoming and she is very good about making sure she continues the same level of care years after. I would never go anywhere else.
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Courtney Waldman
Everyone was so helpful and friendly, answering any questions I had. The team did a great job explaining what to expect pre and post op. I couldn't be happier with my results too! Wonderful place! Thank you everyone for how hard you work and making me feel comfortable through the entire process. - Courtney Waldman
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