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West Virginia
Huntington
Mountain State Oral and Facial Surgery
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50
Reviews
Mountain State Oral and Facial Surgery
3135 16th St Rd Suite 20 Suite 20, Huntington WV, 25701
mtstateoms.com
Call now: +1 304-399-1092
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Mountain State Oral and Facial Surgery Reviews
Forest Rowley
I called to check on how the surgery of my girlfriend is going. I said that I am her ride and used her name specifically. They said that she is in recovery and waiting to leave. However, she had not been seen by any doctors as she was texting me as she waited. They blatantly lied about the condition of the patient. Shame on them. We also waited 2 and a half hours past our appointment before she went back. Take your business elsewhere.
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Maria Hinton
I had to go in for some oral surgery and was a little nervous. Let me just say that staff is beyond top notch. Everyone from the sweet front desk gal to the insurance gal down to the nurses and doctor. Dr Brock is the sweetest! And has the best bedside manner ever!! He is down to earth, he sits down and talks to you and makes you feel like family. He is exceptional at what he does. I am recovering now and feel fantastic. Thank you sirAnd to Julia who stayed with me the whole time and explained every detail.. thank you You are fantastic!! Very caring and sweet! ThankYou all!
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marreebeth937
I had my teeth removed and developed an infection in my gums. I called and told the nurse what was wrong. She incorrectly claimed I couldn't possibly have an infection because I had no bad taste in my mouth or bad smell. I knew she was wrong. I immediately went to my primary care doctor right then to confirm I did in fact have an infection. I was successfully treated with antibiotics prescribed by my primary care doctor. The nurse needs more education as to not cause medical problems in future patients.
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B
I went here to get my wisdom teeth removed and I am SO glad that I chose this place! Wonderful, kind, and caring staff. They walk you through everything that they do, consistently ensure that you're doing okay, and they do anything that they can to make you feel more comfortable, during your procedure. The waiting room is freezing and the wait time can be a bit long. Bring a jacket!
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Taylor Mccomas
literally the worst place in Huntington go to the Teays Valley one theyre much nicer and much better. Also, the Teays valley secretary staff arent a bunch of total idiots unlike the Huntington staff. 0/10 for Huntington.
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Kelly Rieder-Miller
This place was awesome to me. Dr. Brock was quick and I had very lil swelling and bruising. I had to have 7 teeth removed and I was scared to death and they helped ease my mind and lower my anxiety. I highly recommend the staff of MSO&FS to anyone suffering from tooth pain.
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Bridgett Adkins
I went in to have 3 wisdom teeth cut out. The staff made me feel very comfortable. I would highly recommended Dr Ledford. He did a great job! I didnt have any pain afterwards and no swelling. If your looking for a place to go I would recommended this place.
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Hollie Y
Friendly staff and really seem to know there jobs. Would definitely go back.
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Denise Price
I was referred to Mountain State Oral by our dentist for my daughter's wisdom teeth removal. I called and rescheduled her appointment multiple times due to conflicts in my work schedule. The staff was very nice and accommodating every time!! Before, during and after her surgery, every staff member including Dr. Brock, made sure to explain everything and make our daughter their first priority. I would most definitely return should the need arise and will recommend Mountain State Oral to all my family and friends!!! Thank you!!!
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Alan Sheffield
Staff is very friendly but the over scheduling is out of hand waited over 4hrs for my daughter to be seen
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Cody Frank Perkins
The staff was amazing! They made sure you were comfortable and the doctor was great! He came in and shock my hand and asked how I was and talked for a few minutes and then he explained what we were going to do and that it shouldnt take long. And it didnt take long nor did I have the funny side effects that you see people posting about which was nice for me. I highly recommend Mountain State Oral to Any and Everyone!!
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Ryan Adkins
Went there to get a wisdom tooth extraction, the staff was very friendly and knowledgeable. Dr Brock was my surgeon for the day and he did a magnificent job! I will definitely come back for future work. The whole process from start to finish was smooth and effortless. If you ever need any work done in this field I highly recommend you make mountain state your first option.
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Becke Walker
I had to have 22 teeth CUT OUT on November 3, 2016. Dr. Brock was behind schedule that morning. (Extremely nervous doesn't even begin to describe how I was feeling about having the procedure) Dr. Brock's nurse went above and beyond her duties to ease my mind and make sure that I was comfortable. She pulled up a chair and stayed by my side while we waited for Dr. Brock. She didn't leave my side even for one minute. She stayed with me until my husband and Mother loaded me in the car to take me home! She didn't have to do that! Most nurses would've said, 'ah your okay,' or 'you just need to calm down' and then went on about they're business. But not her! She truly put my mind at ease and made me feel safe and secure. I was, still am, and will forever be truly grateful to her for her simple kindness! Oh, and Dr. Brock, as always, was a real gem! He's truly a wonderful human being and oral surgeon.
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Yvonne Spears
To say that I have anxiety is an understatement I am beyond petrified of any oral procedure. But the level of respect, understanding, and empathy that I received from Dr. Brock and his staff today is top notch... they truly care for their patients and go above and beyond. Thanks for being so kind
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gina lyn frazer
Dr. Brock and his staff are AMAZING!!! They explained everything about my after care to my step daughter. The girls take such good care of each of their patients, from beginning to end. They called me a few hours after my surgery, and that was great and they always make sure to let you know, theyre there if you need anything.
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Jim Curnutte
I had to have to lower molar extractions. I also had to be put to sleep to have it done. Dr. Brock and his staff were very caring and thoughtful of every step they needed to accomplish to make sure that was as comfortable and cared for. Very pleasant experience, for a procedure a lot of people just don't want to be in.
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Beckie Dillinger
Both of my daughters went to Dr. Brock for oral surgery. We had a great experience, the staff was friendly and helpful. They explained the procedure well and made my girls comfortable. Dr. Brock was great! I would definitely recommend this office to family and friends!
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judy kohlhepp
I was very nervous, the staff were very friendly. I was very nervous getting my teeth worked on, because I had a bad experience getting my wisdom teeth cut out, I highly recommend this office because they're wonderful and assure you everything will be okay. The doctor and staff were very friendly and wonderful!
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Stacie Boggs
The over all experience was absolutely great! I was scared of the dentist but the staff made me feel very comfortable and at ease. Dr. Brock also made sure I was ok. After surgery I had absolutely no pain or discomfort and healed in no time. Thank you so much Dr. Brock and staff!
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Jarrod Morgan
Mountain State Oral & Facial Surgery is extremely friendly, and professional! They provided me with a five star service! The whole team made me very comfortable! Dr Brock and everyone there are great people! By far the best customer service experience I've had!!!
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David Holley
The staff was very courteous and prompt. The office was family oriented. I felt the Dr. was truly concerned that I get the best help and results.
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Adam Russell
I was about as nervous as a person could be for wisdom tooth removal. The people at Mountain State went above and beyond to make the process as easy as possible. Everyone was super friendly, mindful about my nervousness, and professional. For me, I went to sleep and woke up without wisdom teeth. It's as easy as that. I've had zero problems post-op, and I would highly recommend Mountain State to anyone who needs this type of procedure.
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Brenda Sanders
So very glad I was referred to this facility. First class all the way. The office staff were so friendly and very knowledgeable. All my questions were answered immediately. I was in alot of pain, Dr Brock did an excellent job. I would highly recommend Dr Brock and his staff. Thank you all so very much for taking such good care of me. I am smiling alot more since my visit....
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Terrie Charlton
I have seen Dr. Brock for various things but one thing is very upsetting for me and I have to say, this man, Dr Brock is an extraordinary man. He has talked to me in a calming manner and acted as if he has all the time in the world when we know he is a very, very busy man. You dont come across Drs very often that have such a caring, bedside manner, chair-side in this case. ha ha, as Dr. Brock. I could never thank him enough. I also have to give a great shout out to everyone on his staff. Those girls are just as overly nice as he. Everyone takes their time, explains things, listen to you as if you are the only person they have that day. I admire your tenacity for politeness; I wish i could be that way. Keep up the good work. Thanks so much TC
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Beverly Smith
I definitely recommend Mountain State Oral & Facial Surgery!! The staff are professional yet they are so caring and kind. I had three teeth cut out back in November 2017. I didn't remember a thing which is how I wanted it to be. Dr. Brock and his staff are there to serve and help you!!
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Rebecca Lewis
Every time we have needed an oral surgeon last couple years we have used Mountain State. The service we have received has been awesome. Would definitely recommend using them.
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Rick Erwin
Everything went smoothly with no problems or complications. Dr. Brock and his staff are top notch! I wouldn't hesitate to recommend them!
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Steven Wade
I was in some real pain from a bad tooth and they scheduled me for an extraction quickly and did an awesome job. I had no complications due to well-defined after care instructions and am now living my life pain free, just as it should be.
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austin page
I got my wisdom teeth out at Mountain State with Dr. Brock. I didn't have any issues. I highly recommend Mountain State for wisdom teeth surgery!
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Bonnie Adams
My 96 year old father with dementia and confined to a wheelchair needed 3 teeth extracted. Dr. Brock and his staff were so kind and took excellent care of my daddy. Everyone from the receptionist to the post op nurse showed me how much they value their patients.
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bridgette black
This was the greatest experience i have ever had. The staff were all great and made me feel at home.
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angela smith
Dr. Brock is a Really good oral surgeon. He found my sinus blockage n has done two surgeries to correct the problem. The last surgery has helped alot but not completely so I'm planning on making an appointment soon n hopefully fix this sinus issue for good so I can finally start on fixing my teeth.
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heather cantrell
The staff was wonderful, they treated my special needs son with compassion and respect, and were so friendly and patient with all of us. It made a nervous family at ease.
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kristin simpson
Omg i actually enjoyed the expieriance. They made me feel so comfortable and appriciated they knew exactly what to say to calm me down and i would recomend mountain state oral to anyone who need dental surgery. They are amazing!
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Mizouri Villars
They are really nice people. Do great work.
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Rick Endicott
Implant was pain free process and a very friendly staff , Dr Brock is awesome
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BeastieJosh R
Dr. Brock removed my wisdom teeth. Great experience, all things considered
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Sheila Driskill
Great team from the Lady at front desk to the Surgeon himself.Dr.Brock is great.
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Megan Thompson
Everyone is very sweet and make you feel comfortable with everything going on.
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Sharon Kontos
Excellent surgeon and staff. A very, very cold office.
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Stephen Shy
Excellent care. Very attentive staff
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Heather Plymale
My surgery went very well but on the other hand I had to call and have my payments stopped die to fraudulent activity and the la 00 dy in the car office told me not to worry about it she would make sure it would make sure it wouldn't go through my bank and they did it anyway causing me to over draft the account that is being investigated.and I called back and they refused to reverse the charges until I got paid
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Justin Gavin
Ridiculous wait time. 7:45 am appointment only to sit in a freezing cold waiting room for over a hour. Take it consideration people's time when making appointments.
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Melissa Taylor
Everyone is super friendly and helpful .
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Vanessa Walton
Excellent care
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Brittany Martin
Really great place
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Liz Burnett
Great!!! Been there before and I recommend them highly!!!!
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DlreWolfGaming
Would not recommend Dr. Brock. Very bad experience.
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Brittany Taylor
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NaterChips 88
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