Katy Hartman MD LLC Reviews

Athena Cook

I called Dr. Hartman to schedule a routine wellness check. During my visit, as I always have done with my primary care and OBGYN physicians for the last decade, I asked several medical questions that I save up throughout the year. She was very helpful with my questions, and seemed very attentive. It was what proceeded that ruined the whole experience. You sign a document during your visit that allows any fees over what is covered by insurance to be charged to your card at random. My visit being 100% preventative, I never suspected a charge to appear on my account. To my dismay, I was sorely wrong. A fee for approximately $220 appears on my checking account which I had no idea its origin, especially with it being labeled 'Wyoming Debit' coming out of LA. I hadn't seen a paper bill yet, so I told my bank this was a fraudulent charge. To my surprise about a week later, I get this bill from the doctor saying I owed the same $ amount. Great, so now I have this bill I had no idea was coming my way, but additionally was given no warning before having it swiped from my account and causing MAJOR overdraft fees. I reached out to the Dr. and very respectfully expressed my disappointment and disbelief with what had transpired. I requested that it be corrected. She informs me that her chart reflects our visit to not be preventative and if I have further questions to speak to her billing team. I speak to her billing team and explain everything that has happened. They will not correct it because the Dr. tells them how to bill it. No follow up from Dr. from my further statements to her, and the billing team won't budge until she does. So, not only was I stuck paying for this bill that was completely unwarranted, but now I also have bank issues. This doctor visit was completely misleading and mishandled. I gave every opportunity to correct this issue, and have been trying to get solutions for a month now to no avail. There is no excuse for this at all. I've seen doctors in leading medical capitals of the nation and have never experienced something like this. I'm literally still aghast. Half my family is involved in the medical profession, and they are just as dumbfounded as me!

L B

Dr Hartman is absolutely amazing. I wish I had found her earlier. Having the ability to do telehealth from Lander WY really took a weight off my shoulders. With Fremont County being a hotspot for COVID, having access to contactless healthcare is extremely important to me. Dr Hartman is personable, empathetic, understanding and respectful. I feel like Dr Hartman has been my lifeline to me here recently.

Marci Miller

Dr. Hartman sets a standard in medical care; every doctor should strive for a practice like her's. Not only did she listen to everything I had to say, but she also let me play an integral role in determining my treatment. She made me feel empowered, and I can't imagine ever settling for less.

Tori Weier

Best doctor's visit I've ever experienced! In addition, Dr. Katy Hartman is excellent at returning phone calls and texts in a very timely manner.

Ali Ice Art Studio

What all doctors visits should be. I love the way Dr. Hartmans practice is set up. She really listens to you, and I felt like I was an equal partner in my medical care. I cant remember the last time that happened at the doctors! Easy to set up an appointment on line too! Plus plenty of parking, and an easy location at 4th and Reynolds.

Chanda Ziegler

Totally different experience than what I am used to. No waiting around, actually squeezed it in during my lunch hour. Incredibly efficient, personable and thorough!

Shaun Ziegler

Excellent experience! Dr. Hartman listened and was able to help!

Aaron Murray

Very knowledgeable and great bed side manner.

R Renee Haskell-Haefner

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Katy Hartman MD LLC

1465 N 4th St #109, Laramie WY, 82072

Katy Hartman MD LLC Reviews

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