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Plastic Surgery Near You
Plastic Surgery Near You
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Illinois
Libertyville
Surgeons of Lake County
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7
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Surgeons of Lake County
1870 W Winchester Rd Ste 112, Libertyville IL, 60048
surgeonsoflakecounty.com
Call now: +1 847-816-7495
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Surgeons of Lake County Reviews
Ilya Tseitlin
I had an extremely disappointing experience at this office. I came on time for my appointment, but was told that there was a misunderstanding; my appointment was actually scheduled for the next day.I had an abscess on my shoulder that needed to be evaluated urgently because it was infected and could have become an emergency situation.I asked the receptionist who I could see, and the receptionist told me that there was no doctor who could see me. I understood, but I asked if I could simply talk to a doctor just so he or she could take a quick look and tell me whether my condition was urgent or if it could wait a couple of days.The receptionist said this wouldnt be possible, so I asked if she could at least go to a doctor and ask if they would be willing to look. The receptionist refused to even address a doctor; she refused to get up from her chair and do anything. I continued to insist that I be given a chance to at least ask a doctor whether he or she would be willing to look. At this point, the receptionist seemed frustrated, and the manager was called in. I explained everything and what I was asking for: the opportunity just to ask the doctor one question. The manager said the same thing as the receptionist and completely refused to help me. There was no compassion and absolutely no interest in me as the patient and my medical condition.Over ten years ago, I was a patient in this office and I had a very different and positive experience. The doctors and staff were compassionate, understanding, and willing to help their patients in any way that they could. Obviously things have changed drastically.I was lucky enough to find another general surgeon that same day in a different office. He also did not have available time, but was willing to listen to me as a patient and try to help me.Needless to say, I will never come to this office again and would discourage others from coming as well.
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6String Thrasher
I have gone to see Dr. Vercillo.... She is a very caring and down to earth Dr. Wish all Dr's was like her... Being a male she makes me feel comfortable.. Only issue i had was with a older heavy set receptionist being sexist towards me... But i think they may have fired her...
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Jason Ventura
Dr. Miller and his Staff are Rockstars!! #bestofthebest
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K D
The staff here is the worst staff in the history of medical practice. The Dr (Scott Otto) makes it impossible to speak to him without making patients contact Jessica Travis, the worst medical assistant to every garner the title of 'Patient Coordinator'. She rarely returns calls, never answers the phone, and then when she does call you back she acts like she's done it before, LIAR! How stupid do you think I am Scott Otto? If your staff is this bad, do you actually think I'd let you operate on me? You should be embarrassed. Maybe you should spend more time developing a good staff, and less time being so arrogant.
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Sheri Bassewitz
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peter sweeney
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Patricia â“‹ Salazar
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