Name: L.O. Eye Care, formerly Southwest Michigan Eye Center
Address: 3600 Capital Ave SW # 203, Battle Creek, MI, 49015
Telephone: +1 269-979-6383
Rating: 3.4500

Plastic Surgery Near You

L.O. Eye Care, formerly Southwest Michigan Eye Center

Unclaimed

20 Reviews

L.O. Eye Care, formerly Southwest Michigan Eye Center

3600 Capital Ave SW # 203, Battle Creek MI, 49015

loeye.com

Call now: +1 269-979-6383

Send to your phone!

L.O. Eye Care, formerly Southwest Michigan Eye Center Reviews

Carol Slattery

I've been using Southwest Michigan Eye Center, now L.O. Eye Center, for years and have always been happy with the service, friendly and knowledgeable staff, and the wait is normally not too long.

Nathan Steed

Brought my mom in and the staff was very professional and competent. In and out within a timely manner. Dr. Burke was professional and extremely knowledgeable. Would recommend to family and friends.

James O'Brien

Very thorough, efficient and pleasant staff. I highly recommend LO Eye Care.

Toni Ardis

Today's visit was horrendous...from check-in through to checkout. They kept telling me I was there for a 'cataract evaluation'. I told them I was there for my annual eye exam...I was not there for an evaluation on a 55-58 year old cataract. Then they insisted I had to pay a $49 fee for a refraction fee. I had to call billing to find out what I was being charged for...turns out it is the test to see if you need prescription glasses and the printing out of the prescription form. Isn't an eye exam to also determine if you need glasses? My insurance covers all of that. Billing agreed tonight I shouldn't have been charged...but because I paid cash, they requested I wait until the insurance pays and they will issue a refund. This entire visit was a nightmare and unprofessional.

Sherri Baldwin

It takes so long to get into the place is just not worth the wait you're better off going somewhere else It is kind of ridiculous But Hey if you're not in a hurry and you can wait months to get in They will take care of whatever you need

Mara Lee

I had a difficult cataract taken care of, every one from the Receptionist to the Doctor were simply amazing. Special thanks to Doctor Wilhelms. Many thanks, M.Squires

Steph K

Had a rough start with an insurance confusion, but they really stepped up and resolved the problem and tried very hard to make it right for me. Dr. Luzunaris is amazing! Super friendly, patient, and thorough. She made sure my daughter knew what was going on and that any questions we had were answered. All the staff was friendly and easy to work with. I will be returning.

Enrique Rodriguez

The scheduling is unethical and very inconvenient.

Lorraine Lindsey

Husbands appointment took 2 hours. That is unacceptable.

Sherrell Morrow

Dr. Larry Vanderplas was extremely rude to my grandmother, who is a double leg amputee. Yelling at an 85 year old diabetic woman because he couldnt easily accommodate her wheelchair. The staff didnt seem to care of the complaints either. Wont get business from my family or friends ever again until they get rid of this jerk.

rdcolles

I have a relative that needs cataract surgery desperately and they have been putting them off for over a month. They have been in for the initial exam and were told that they needed the surgery and that the office would call within three weeks to schedule it. It's now been four weeks. They called the office back and had to leave a message. That was two days ago and no return call. My my relative is a Medicare patient and my guess is that they are putting them off and taking people with commercial insurance because they will get more $ from them. I wonder how Medicare would respond to this office discriminating against people with Medicare? Guess I'll inquire with them.

Preston Washington

Dr. Larry Vanderplas at Southwest Michigan Eye Center was so impatient and rude to my mother today. He was literally yelling at her. (Apparently they don't have the equipment to accommodate a person in a wheel chair). I said 'she is trying and you are yelling'. No response - from him or his assistant. Afterwards I told the assistant that this was a horrible visit, (because the doctor had continued to be rude and dismissive) but she acted like she didn't hear me. Then she just walked my mom's papers to the front desk as we walked behind her. I then told the lady at the desk the same thing, and that we did not need to make a follow-up appointment because this was horrible and we would not be coming back, and all she said was 'aww...so I guess you're all set then'. And all of this was AFTER everything it took to get her there; time, energy, gas and PTO. I've never seen anyone holler at my mother this way in my whole life, until today. I am so sorry that I took her to him! I feel terrible for her and I am just hoping that he sees this! On behalf of our family we are outraged that our mother was humiliated and treated with such disrespect. God has blessed our mother to live 80+ years, despite her health challenges. She has always been a sweet, loving and caring person, it is deplorable that a health care provider would treat her in this manner. We demand an apology, and a refund of this visit! No one should pay or be charged to be treated this way. This was not even an one star visit! The Washington Family!

Joshua Maitland

This place is a JOKE. I have had nothing but a run around with getting some over priced glasses. First off I was in there checking on something for my sons glasses, and they said I am due to get new frames. So I scheduled an eye appointment for middle of February. I show up to my appointment, I took an eye exam and picked out my glasses. Then come to find out I can't order my glasses until March 31st. And said that I can just call it in. .......still waiting they lost my order today is may 10th

Byron Johnson

Tasha Maclam

Melisa DePew

Melissa

Teresa Gwillim

Lyn McRae

Donna Carroll

Rate and Review Your Experience

Nearby

Battle Creek Oral and Maxillofacial Surgery

3610 Capital Ave SW, Battle Creek, MI 49015 ...

Bronson Colon & Rectal Surgery Specialists - Capital Ave. (A Bronson Methodist Hospital facility)

3770 Capital Ave SW Suite A, Battle Creek, MI 49015 ...

L.O. Eye Care, formerly Southwest Michigan Eye Center

3600 Capital Ave SW # 203, Battle Creek MI, 49015

L.O. Eye Care, formerly Southwest Michigan Eye Center Reviews

Rate and Review Your Experience

Nearby

Battle Creek Oral and Maxillofacial Surgery

Bronson Colon & Rectal Surgery Specialists - Capital Ave. (A Bronson Methodist Hospital facility)

Southwest Michigan Plastic and Hand Surgery

Dr. Raghu G. Elluru, MD, FACS

Vascular Health Center

Mark D Russell, DO

Share this facility

Send to your phone