Name: Advanced Dermatology and Cosmetic Surgery
Address: 1720 Dunlawton Ave #2, Port Orange, FL, 32127
Telephone: +1 386-322-8310
Rating: 4.2800

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Advanced Dermatology and Cosmetic Surgery

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50 Reviews

Advanced Dermatology and Cosmetic Surgery

1720 Dunlawton Ave #2, Port Orange FL, 32127

advancedderm.com

Call now: +1 386-322-8310

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Advanced Dermatology and Cosmetic Surgery Reviews

Bella Martin

Isabelle the P.A is super sweet and nice, that's the only reason I gave 2 stars instead of one. Unorganized office, with multiple standing in the lobby area complaining because they were given wrong information. Went in to get something looked at and they performed a procedure without knowing I didn't have insurance and charged me without telling me the price first, which I'm pretty sure is illegal. Left me in a room by myself after seeing me and didn't tell me anything else other than I was 'good to go' and I didn't know where to go after that. Place is clean and they are friendly for the most part, just unorganized and not very thorough with existing patients.

Laurie C.

After spending $600 more for a reduced service compared to what I had done last year-and asking what the total cost of my services would be using my Brilliant Distinction points - I was assured that the receptionist who would check me out would take care of this. Having activated my points, knew that I had $160. The receptionist who was sitting in for someone not only could not access my points-but was unable to schedule my 2 week follow-up visit. Paid just under $2800. $2772 to be exact-filler and botox and with fewer injections than last year yet far more in cost. I work 60 hrs. a week. Called from work the next week-several calls-you can never reach anyone and have to leave a voice message. Regular receptionist said she would look into it. Bottom line-I had $160 in points to apply. Was given a $75 credit to their office-not even taken off the credit card I used to pay. This weekend I received a bill from their office stating that I owed $150.00. Really? I paid the bill in full trusting this office and received less than half of what was expected from my Brilliant Distinction points. Another call next week. Update: I contacted the 800 customer service number and spoke to a person for the first time in almost 2 weeks. The rep. was able to apply my $75 credit to my credit card. At this point, I wasn't even about to argue that it should have been $160. The rep. further stated that I never should have received the $150 bill with my account being paid in full. The rep. also said they would reach out to the Office Manager on my behalf. Surprisingly, after all my calls, the Office Manager contacted me the next day-an incredibly rude individual. Got my follow-up appointment with Isabella who was as gracious as always-saw what needed to be done and with no explanations needed on my behalf-did what needed to be done! This being even after the technician who came in to see me before seeing Isabella-taking pictures, asking what my concerns were tried to convince me with a before and after pic-showing the pic where you don't smile, just a straight face-saying 'This is what you looked like before'. If only I had that expression on my face all day! A joke. I would follow Isabella anywhere-she gets 5 stars-sadly, the office support staff needs to be addressed.

cindy jones

They are always professional. Never a long wait in the waiting room. And when you are in with the doctor she explains everything she is looking at and whether it should be a concern. The whole staff is great!

domm gerin

I love going there. T j.g e staff is great and I always feel very comfortable. My PA is awesome and U completely trust her to take care if me. Try them I think you'll be really happy.

Mallory Sinclair

I moved from out of state and was recommended this office by a friend. I am so glad she did because the office staff is so friendly and I absolutelyLove Isabella! The office doesnt book far out however I have been able to get an appointment within a week by getting on the cancellation list.

William Parm

Isabella is the best. Very professional and great knowledge! My Florida health care decided to not keep thiscompany. I am very upset because they were great!! Sad that Florida health care are not very smart in this decision. If they found something on you head they would do more surgery ain't their ormond officr. Now you have to ho to rein lakes where this plastic surgeon makes you go into outpatient surgery to make s d charge more money.

Karen Weaver

Office visit went well, friendly staff but I am having a difficult time getting thru to a person for follow up results. They called a several days ago to give me results for a biopsy and I missed the call. I called back right away and all you get is a message that no one is available left a message and someone will get back to you within 24 hours but no body does. I have left a message for 3 days now and am still waiting for someone to call me. Also, they were supposed to call in a prescription to my pharmacy 3 weeks ago and they didn't and I am trying to get in touch with them to do this also.

Dean Glover

As always my visit to advanced Dermatology was pleasant, painless and helpful as I attempt to keep my skin healthy and any problems under control The staff members are caring, efficient and amiable. A very professional office, but definitely skilled and friendly.

Russ allen

The Dr. and Nurse are both excellent. Dr. Elizabeth has a great personality and her assistant is also nice. This seems to be rare in Drs. offices these days.

Christine Anderson

I was very dissatisfied with this clinic appointment. I had a long wait. You have to pay your co-pay before you see anyone, not at checkout. The MD dermatologist was nice enough but she did not introduce herself to me. I was there for a full body exam but she gave the front of my body a cursory look-over and didn't even ask me to stand to exam the back side of me. She decided to take a biopsy of a small area on my right temple. The nurse gave me a shot to numb the area that was so painful it brought tears to my eyes and caused my right eye to be swollen shut for 12 hours as well as gave me a headache that lasted almost 2 days. She gave me no warning this was coming. The whole appointment lasted less than 5 minutes. Very slip-shod. I'll never go back.

Barbara Trozzi

Had my first appointment recently. The front office staff was helpful, kind and effective. I had a concern about a suspicious looking spot and my appointment was set up for the very next morning. Isabella saw me and was confident & thorough as was the medical assistant. I wouldnt hesitate to recommend Advanced Dermatology. In fact, after my appointment I learned that my sister also goes to them and is very satisfied!

Leo Murphy

Professional and caring staff truly concerned about your well-being

Daniel Buck

Can't say enough positive things to describe my visits, but to name few would be, pleasent, attentive, informative, just an all around truly positive experience.

Paul Heller

All personnel that I had been in contact with was outstanding in all ways, from check in to the Doctor visit. Treated very well.

Laureen Vartanian

My appointment was excellent, however, two tissue samples were removed for biopsy and I was told I would hear in two weeks whether either are cancer. It's been 3-1/2 weeks and I haven't heard a word. And, try and call the office. You cannot get through to anyone. Outrageous!

Carolyn Crawford

I found the staff to be friendly and professional. Dr. IsabellaBelkin-Turner always has a smile and truly cares about herpatients.

ump ire

Friendly, efficient, knowledgeable folks, easy check in/out, BUT (always the but) don't like playing phone-tag to reach a human.

Jacqueline Stjohn

Everyone is always so pleasant and accommodating to us when we're there! We live Isabella!!

Lawrence McKinney

I love Isabella and her team! Great care and customer service. Highly recommend.

miriams6181

Dr. Isabellas bedside manner is refreshing. She makes you feel super comfortable.

Truthful Reviewer

Nice people but honestly didnt help my situation in 4 months of appointments

joe hodl

Pretty quick but efficient service. Maybe spend a couple minutes educating me about my precancerous skin issue. What questions do I know to ask?

Janice Davidson

Very professional. Pleasant atmosphere. Wait time was speedy.

Craig Valente

Provider: Dr Turner I in her speciality was excellent for treatment on my neck (rash) and my feet {dry / cracking) medications she provided are very effective !

Charles Henderson

Knowledgeable, professional, and very pleasant - an excellent combination!

Shannon Helppie

Very friendly and professional! Solved my issues quickly. These ladies make you feel like friends!

Frank Graham

Friendly staff, excellent care. Thank you, ADCS!

Tink Bayton

Isabella was amazing. Will come back in with any other minor surgery/dermatological issue I might have. Thanks for your excellent care.

Debra Bearb

Staff was wonderful. Dr Eubanks was quick and thorough. No wait time. Everything was wonderful

CE Bickford Moore

I visited the office as I had a lump in my forearm that needed to be biopsied. The PA referred me to do a sonogram first; and so I did. Once completed, I called to check on the results and obviously was a bit nervous about it. Was told they were busy & would call me later. After a week of waiting in agony, I sent emails and called again. No response....It is February and no one had the decency to call me back. Thankfully, I was able to get a hold of the sonogram form & for what I can decipher, it is nothing serious (hopefully Im reading it correctly). I just think is heartless, and unprofessional to leave a patient waiting for results. They were very quick to charge me for the visit though.

Mary Snyder

Everyone was very friendly and helpful. Had a good, thorough examination

Bradley Gaston Gaston

Great staff! Friendly, knowledgeable, and made sure I was in on what was being done. Thanks

Carolyn Schultz

Very friendly and helpful staff. Nurse Jenna makes you feel so comfortable, and my dermatologist, Isabella Belkin-Turner, also put me at ease. They made my visit a pleasant experience.

Bruce Sthilaire

My wife and myself have been patients for years and the service is awesome. Isabella and her staff are always very polite and caring and make us feel like family. I have personally had six procedures removing skin cancer and my wife one , as well as check ups, and again we are treated excellent. Folks dont want to go to any doctor unless they have to BUT going to see Isabella and all the staff there sure does make it easier. Actually, THEY ROCK!!! Thank you for caring!

Jeff Kern

Fast appointments, knowledgeable staff. I had a cyst removed and I am happy with the results.

Jeanine Fritts

Great staff and efficient in every way

Joseph Frisicano

I love my doctor even though he seems to enjoy his work 'a little bit too much' especially when he is injecting those painfull shots. ( just kidding)

Pete Muller

Great staff and attention to my concerns. Follow up was timely and had a plan for me when they called.

Nikki S

I had an appointment here yesterday at 3:05 to have moles looked at and see if any needed to be removed. They didn't take me back until 3:20.. but fine- offices run behind all the time. After looking at my moles, Isabella did say that two of them needed to be removed and sent to pathology. The nurse proceeded to inject lidocaine into both of the moles then left the room for 15 minutes. She came back telling me that they were checking something with my insurance and to just wait then left again. After another 5 minutes she came back in saying there was an issue with my insurance giving them the 'pre certs' to send the samples out to pathology. She left again, not coming back until 4:05 and then told me they wouldn't be able to do the procedure today because of my insurance and that I needed to reschedule because these moles definitely needed to be sent off to be tested for possible malignancy. Why you wouldn't do all the authorization ahead of time PRIOR to injecting the patient with lidocaine I have no idea. Waste of my time and I still had to pay the office visit- which they said I wouldn't have to pay the next time I go but we'll see if anyone made note of that....I got a call from them today 5/14/2019 saying that because I didn't have a primary health provider that they couldn't do the procedure under my insurance because I needed a referral from my doctor(even though the plan I have with Humana states I do NOT need referrals and when I spoke with my insurance they told me that there should have been no issues authorizing this procedure because I'm covered...). When I said that I would be willing to reschedule after getting a primary care provider, since that's what they wanted, Jenna cut me off and said that I needed to come back in and sign a 'Refusal of treatment' form. Why would I sign that? I'm not refusing any treatment- I'm covered for a procedure that they refused to do while I was in the office. The people here clearly have no clue what to do with insurance.

Joan Youngblood

Everyone is very nice. In to see doctor less than15min wait. Dr . Answers my questions, and does any treatments needed while informing on any items further treatments I may require. He is very polite and not rushed to be done.

David Withee

The good doctor put me at ease. I thought I had a serous ailment. He said it would be gone in days and was correct. All I had to do was rub some cream on the skin and .......gone!! Nurses are super friendly too.

Edward Pierce

I love this place. I want a job there.

Amy Tippin

Showed up for my appointment, they were overbooked and asked me to come back later. I came in to have a few moles looked at and possibly removed. They will not give you estimates for services over the phone. Once you are examined, they give you a rough estimate. Estimate even with insurance was extremely high so I chose just to have the largest mole removed. What I paid at the end was higher than the estimate I was given in the room. $250 for one mole removal. Found out later that $70 of my bill that was supposed to go to pathology was over-credited to my office visit so they had to refund me $70 and I had to contact pathology directly to pay that bill. Insanely overpriced and inefficient/unprofessional.

Cathy Bailey

Very efficient and helpful.

Candy Casey

I just wanted to share with you all the experience I recently had with Advanced Dermatology & Cosmetic surgery in Port Orange. When I arrived they meant me with a smile and let me know they would be right with me ( you know how that can go) but to my pleasant surprise I was in and out in 20 minutes. I have to return in a couple weeks and I feel quite sure that the experience will be just as pleasant.Thank you all for your professional service RegardsCandace Casey

Maggie Hattenbach

I highly recommend Dr. Eubanks. He makes you feel so comfortable, and I would not hesitate seeing him again. Thank goodness my situation did not turn out to be serious. I certainly will return in the future should a situation arise.

Kari Anderson

Good PA and assistant - office staff more frustrating - I have received 3 different contacts for my upcoming appointment - overkill - and then my insurance company got on the line to stop the collection of additional monies AGAIN - and staff in the office claim they cannot do anything - going to get stitches out and then switching - I do not need additional stress in my life - The office asked for another review - honestly their mistake. I went on Friday after I stated I was only getting my stitches out -but no one in the office told my practitioner that I had cancelled my appointment for surgery or ANYTHING! I got a call today asking why I did not come in, I did for stitches removal only. There is something really wrong in this office - obviously no communication. I am sincerely glad I made the move to another office and will have my next surgery elsewhere. UPDATE. just went to new dermatologist and found out I DID NOT NEED TO HAVE MY MOLE RE-EXCISED. WARNING, GET A SECOND OPINION BEFORE YOU LET THIS PRACTICE CARVE ON YOU. IF I COULD I WOULD RATE THIS PRACTICE AS A NEGATIVE SCORE, NEGATIVE 5.

helen daigle

Love this place! Love the doctor, np, and all the staff. Friendly and helpful every visit!

Mary Anne Marchant

They took wonderful care of my husband, Ron. Isabella, Tara and Andrea were great. Thanks so much.

george weinert

nice group of people

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1720 Dunlawton Ave #2, Port Orange FL, 32127

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