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Kentucky
Florence
Oral Facial Surgery Associates
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34
Reviews
Oral Facial Surgery Associates
1481 Cavalry Dr Suite 200, Florence KY, 41042
oralfacialsurgeryky.com
Call now: +1 859-371-0123
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Oral Facial Surgery Associates Reviews
Scott Meadors
They we're the kindest and very professional oral surgeon that I have ever dealt with. I would recommend them to everyone. Thank you for being so kind and excellent.
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Beth Baldwin
Everyone is super nice. Didn't take long to get in. Answered all you questions.
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Maddie Bartha
The office was friendly and helpful and they were very prompt. My extraction went very smoothly and Dr Knibbe even called to check on me that evening.
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Christopher Kaeser
Organized and felt they were very professional and made us feel at ease.
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Millicent Larson
The staff is friendly, smart and efficient. Dr. Knibbe is very knowledgeable and shows concern for the total body and how certain medications and processes could effect one's health overall. He showed great concern for my pain management and even gave me a follow up call the same evening of my appointment. I will definitely recommend Dr. Knibbe and the Oral Facial Surgery Associates.
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Falica Ellis
Everything was seamless. All the staff is very kind and seem genuine in the care they provide.
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Robbin Head
Nice friendly employees very informative about all that would happen during the extraction. Would highly recommend
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Cierra Lynn
I've never had such a terrible experience with a doctor before, Mark was over barring rude and just plain nasty. I came in for a free consultation, and left in tears. Not only was the surgeon over barring but was also very intimidating. He treated me as if I had no other options but him to do the surgery, when he walked into my exam room he did not introduce him self, he went straight to attacking me for not wanting both of my wisdom teeth removed and also wanting local anesthetics. He kept saying 'no offense' to me as he obviously offended me. He treated me as if I had no knowledge. He did not try to educate me on the procedure, but mostly belittle me for not knowing as much as him. He insulted me for not having my other wisdom tooth removed by a surgeon. (I had immadent remove the tooth because of extreme pain) I dont understand how someone could treat a patient so badly. They also made me pay for a mouth rinse and amoxicillin when I didn't even make an appointment for the surgery. With the way this man treated me awake, I would not trust him to do my surgery asleep.
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nola schaefer
Their office staff is probably the rudest I have come across. I am a RN and I understand very well how patients should be treated as I do it for a living. The women I spoke with could careless what I was asking about or attempting to assist me. She didn't even bother to suggest I make an appointment for a consultation. The dentist may be great for all I know but I would stay away from the front desk help.
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Myron Williams
I needed oral surgery before a three week trip overseas and they worked me in prior to the trip. The office staff are pleasant and professional. The medical team explains everything in full and allows for questions. Dr. Knibbe is the consummate professional, but takes time to get to know his patients personally. Outstanding in every step of the work.
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Pamela Willis
Brought our 94 year old mother in for a consultation. Everyone was so professional and made my mother feel so at ease. She was so impressed with the whole experience. A big 'thank you' to each person involved with making this a very pleasant visit for her.
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Melissa Bilke
My son had all of his wisdom teeth removed. While the surgeon was fairly nice, the rest of the staff were slightly rude. I would think in this area of service they would be a little more kind.
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John Higgins
They are very professional and do a great job. I brought my son here years ago and it was a very positive experience. So when my daughter needed her wisdom teeth out it was a no brainier where she was going. The consultation was outstanding and I am sure the procedure will go well in a couple of weeks.
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Calvin Ward
Very professional nice experience
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Donna Crabtree
Very friendly staff. All our questions were answered.
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Linda Twyman
Dr. Knibbe is an excellent dental surgeon who has done one implant for me. His office staff is well trained and they run on time. Everyone is pleasant and helpful. I am certain that there will be many more implants and I will return to him for the work.
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Melissa Nyers
Dr Knibbe is very professional with fabulous bed side manner! The nurses, assistants and other staff were super friendly and completely on task.
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N Campbell
Great office! I had my wisdom teeth removed here and it was a pleasant experience. Very kind and friendly staff. Staff make the appointments less ackward by getting to know you and joking around. Would highly recommend!
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Trevin Hogle
So far my experience has been awesome! Very professional, and friendly office staff, great experience for my wisdom teeth consultation. They work with you on insurance and go above and beyond.
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Melinda York
I decided to go here since it is convenient to where I live. My dentist recommended that I have one very back tooth extracted. She said that it shouldn't be a big deal and local anasthetic would be sufficient. I called and they said I needed a consultantation first. I arrived on time for my appointment and after waiting nearly an hour, I was finally called back. The dentist came in after a bit and agreed that my dentist was correct and I needed an extraction. He said they would use IV sedation and I told him that I previously had a bad experience with being put under when I had some wisdom teeth surgically removed. This didn't seem to phase him. He seemed rather annoyed that I would question being put to sleep. This all took less than 10 minutes. After the appointment, I later decided to call and make sure I was clear. I asked if he would do the extraction without IV sedation, or if I needed to go elsewhere. His staff checked and he absolutely refused to do the extraction without putting me to sleep even though my dentist said that it wasn't necessary and I had had trouble with sedation in the past. I was very surprised that he would even want to take a risk knowing those things. I decided to go elsewhere and ended up going to Tri-State Oral and Maxillofacial Surgery in Hebron where they were very professional and had no problem at all not using IV sedation. I highly recommend them. They also didn't make me come in for a useless, expensive consultation.To top it all off, Oral Surgery Facial Associates sent me a bill for $105 for the consultation. I called and explained that I would have done the surgery there had the dentist not been insistent on IV sedation. They told me I was basically out of luck and it was non negotiable. They said they had to charge for the time. $105 for less than 10 minutes seems exorbitant to me. He didn't do anything besides look at the x-ray from my dentist and confirm what she already said. I wasted over an hour to be told what I already knew and had to pay $105 for it.I definitely cannot recommended going to Oral Facial Surgery Associates.
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Jonny Bracken
I had my wisdom teeth taken out and the nurse was extremely rude. I asked for one second as I have an extreme phobia of needles and she replied to me 'you're 19, act your age. If you need some time then I can untie the rubber band and you can reschedule the appointment.' This was after my parents paying over 800$ cash for the procedure. My heartbeat rose so high I could barely fall aslee and they were about to tell me they couldn't perform the surgery. Very rude and very unkind. LISA was the nurse's name. She picked the wrong profession and ruined my experience there. DO NOT RECOMMEND strictly based off of this reason although the surgeon was pretty nice as well as the other staff there including other nurses and front desk.
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Laura Campbell
Very professional office. Had all my kids wisdom teeth extracted by Dr. Knibbe I would recommend to anyone.
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jan w Klarquist
Gentle and caring
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Kristi Rohlfer
Professional and thorough
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Pat Simon
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rebecca cherry
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Steve Buechel
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Terri Patton
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Sharon Salmon
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Jamel Cutright
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Samantha Thomas
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Avery Goff
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Bob Murdock
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